Technical support
Expert assistance for your email infrastructure
Struggling with DMARC enforcement, SPF lookup limits, or complex platform integrations? Our security engineers provide direct assistance to help you keep your domain secure and compliant
Technical support & engineering
To expedite your request, please include your domain name and any relevant technical data such as DMARC XML snippets or DNS records in your inquiry
Engineering support
contact@akovana.comDirect access to our infrastructure engineers for troubleshooting, policy enforcement, and technical guidance.
Operational hours
Monday – Friday
9:00 AM – 6:00 PM (GMT+1)
Expected response times
Technical support: 12-24 hours
General inquiries: Under 12 hours
Support availability
Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday Closed
Sunday Closed
Get expert help for your email infrastructure
Share your domain, review authentication findings, and follow a clear plan to improve deliverability and reduce spoofing risk